Case Study
From Negative to Positive: How a Software Company Rebuilt Its Online Reputation
500%
increase in review feedback
5 Star
rating and removed all negative reviews
1st
organic SEO ranking (was 9th)
The Circumstance
A highly regarded Software Company approached ProAction Labs because they were experiencing a decline in reputation caused by numerous unfavorable online reviews and negative feedback. The Software Company believed that their Google reviews did not portray an accurate depiction of their company or customer experience, as most of their clients were content with their services.
The Goal
- Remove as many negative reviews as possible
- Drive new reviews to their Google reviews
- Increase Google Star Rating
- Improve SEO Ranking
Our Tailored Solution
- Review Removal
- Google Review Amplification
- Google Review Management
The Results
- 500% increase in Google review feedback
- Removed multiple negative reviews
- 35% increase in Google review rating
- Currently 5-star rating
- Removed all negative reviews
- #1 organic SEO ranking (was previously 9th)
The Positive Impact
By obtaining more positive feedback and eliminating unfavorable reviews, this company can now differentiate itself from competitors in the comparison shopping landscape. Previously, negative reviews had impeded their capacity to attract new clients, but now their Google reviews have become a selling point for their services.
“Small businesses are at the mercy of negative customer reviews. A few words can have a devastating impact on your online reputation, future sales and even your recruitment efforts… But Irish startup ProAction Labs will erase negative reviews about a business online in a no win-no fee model that claims to have an 88 per cent successful removal rate within 15 days.”
We remove damaging online content. If we don’t succeed, you don’t pay.
With years of experience solving online defamation issues, we are the best choice to solve your online crises. Contact us today to discuss your online reputation repair campaign.
How is your online reputation looking? Not great? Now is the time to clean it up. No win, no fee!
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